BDI Record of Defence

A paints manufacturer's legal team moves label approvals from e-mail to one record

How could the legal team move label approvals off e-mail and check every request against the Legal Metrology rules the same way?

A sign painter lettering a wall board in Chandni Chowk, Delhi. Photo: Akshat Vats / Unsplash
Paints manufacturerClient
BDI's TruScalePlatform
3Approval levels

The question

Sticker and label artwork for paint packs was approved by e-mail.

What we did

Label approvals now run on BDI's TruScale, configured for paint packs. Brand and packaging teams raise a request for each artwork with the product, pack and livery details, including combi packs and metal liveries. Every approver sees the same six-point Legal Metrology checklist, and the request moves through three approval levels. Artwork is kept as original, edited and revised versions, and a request log records each decision.

The outcome

Every approver works from the same checklist, artwork that needs changes is sent back with comments, and each decision sits in the request log with the artwork versions.

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